UK Lottery Results, statistics and more for all UK National Lottery games

contacting camelot

The first way to contact camelot would be to phone their player helpline - 0845 9 100 000.
(This is a local call number from where ever you call in the UK. Excluding mobiles.)

The second way to contact them is by post to -

The National Lottery Line
Camelot Group PLC
Olympic Way
Sefton Business Park
Aintree
LIVERPOOL
L30 1RD

The third way would be through your local Camelot Regional Centre. Your retailer will be able to give you details of your local office.

A Minicom number is available for hard of hearing players - 0845 9 100 045, again this number is charged at the local rate.

postal claims

If you have won a prize and wish/need to claim by post you should send your winning ticket & a Prize Claim Form (available from ALL retailers) to:

Prize Payout Dept.
PO BOX 287
Camelot Group PLC
Tolpits Lane
WATFORD
WD1 8RN

It is recommended that claims should be made through retailers in preference to post as this is safer. If you do need to claim by post always send by registed/guaranteed delivery.

web site

Another way in which you can make contact is via email. However the email address featured on their web site (http://www.national-lottery.co.uk/) is supposed to be for comments/questions about the site.

under 16's hotline

If you know of a retailer who sells either online tickets or Instants to under 16's you can report them on the the under 16's hotline - 0541 561616.


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